JAKARTA, Thekabarnews.com—PT GoTo Gojek Tokopedia Tbk (GOTO) has formally declared its commitment to comply with the directive from President Prabowo Subianto on protecting online transportation workers. This follows the issuance of Presidential Regulation (Perpres) No. 27/2026.

The new regulation is a legal umbrella from the government to better protect driver partners in the increasingly growing digital platform industry in Indonesia. In particular, it addresses app-based transportation services.

GoTo President Director and CEO Hans Patuwo made the statement in response to the newly issued presidential regulation.

“The commission is now in the process of a detailed review of the provisions contained in the regulation. This is so that we can understand the operational issues, legal issues, and technical modifications needed for the implementation,” Hans said.

The regulation follows President Prabowo’s imposition of a cap on commissions charged by app-based transportation companies. The cap sets a maximum 8 percent of driver earnings, down from a previous maximum of 20 percent.

“We are currently in the process of conducting a review to understand the details, implications, and necessary adjustments in line with the regulation,” Hans said in an official statement.

The policy aims to ensure that online drivers receive a larger share of the revenue generated by digital transportation platforms. Additionally, it provides improved legal and social protections for essential workers in the modern economy.

Gojek, a member of the GoTo ecosystem and one of Indonesia’s largest ride-hailing companies, will be the first to roll out the new policy.

Hans said that Gojek will continue to work closely with the government and all relevant stakeholders. The initiative aims to ensure a smooth transition under the new regulation.

“The priority is to make sure the implementation process continues to focus on mutual benefits for both driver partners and customers,” he said.

The regulation could change the revenue model of big digital transportation platforms operating in Indonesia, industry analysts said. “Companies will have to change their commission structure but still maintain services for sustainability and efficient operations.

“We will continue to work closely with the government and stakeholders to ensure that the transition continues to be positive for driver partners and users,” Hans added.

At the same time, better protections for online transport workers should translate into more certainty about income and social welfare for millions of drivers. These drivers depend on platform work for their livelihoods.

The new policy is likely to affect public trust in the government’s broader push to fairly regulate the gig economy. Meanwhile, observers also await the response of major players such as GoTo.

The early commitment of GoTo is a sign of willingness to adapt instead of resist for now. This development comes as Indonesia enters a new phase of digital labor protection.

Ultimately, the success or failure of the regulation will depend not only on legal enforcement. It will also rely on the ability of companies and policymakers to work together. They must strike a balance between business sustainability and worker well-being.

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